01Commission process

Twelve stages.
One clear path from enquiry to support.

The commission process keeps scope, payment, revisions, approval, delivery and support clear from the first enquiry onward.

  1. 01
    Initial enquiry

    Explain the requirement

    The client contacts NDev Studios with the project purpose, requested features, references, budget guidance, preferred timeframe and any known requirements.

  2. 02
    Discovery and clarification

    Confirm scope and limitations

    The project is discussed in detail so requirements, deliverables, exclusions, access needs, risks, dependencies and practical limitations can be understood before quoting.

  3. 03
    Proposal and quotation

    Receive the written proposal

    The written proposal confirms the scope, exclusions, estimated schedule, fixed quotation, payment structure, two included revision rounds and support period.

  4. 04
    Approval and initial payment

    Formally accept the commission

    The client accepts the proposal and relevant terms in writing. The required initial payment is then made through a GBP Stripe invoice, and development begins only after the required payment clears.

  5. 05
    Project setup

    Prepare the workspace

    The project record, development workspace and official communication channel are prepared, with references, credentials and required materials collected before active development.

  6. 06
    Development

    Build to the approved specification

    NDev Studios builds the approved system and provides progress updates through the project channel. Larger commissions may use milestones where they are defined in the accepted quotation.

  7. 07
    Testing and internal review

    Verify functionality and reliability

    The work is tested against the approved requirements for functionality, reliability, security and compatibility, with identified faults corrected before client review.

  8. 08
    Client review and revisions

    Preview and provide feedback

    The client receives a preview or test version and submits grouped feedback. Up to two revision rounds are included for changes that remain within the approved scope.

  9. 09
    Final approval and payment

    Approve the completed work

    Once the completed work is approved, the remaining balance becomes due under the accepted quotation. New features or major scope changes are quoted separately.

  10. 10
    Delivery and handover

    Deploy or deliver the project

    After cleared final payment, the completed work is delivered or deployed with the agreed files, documentation, configuration details and setup or usage instructions.

  11. 11
    Support period

    Activate 30 days of included support

    The included 30-day support period begins when the client receives, tests and activates the project, or automatically seven days after delivery if activation is not confirmed.

  12. 12
    Project completion

    Close and archive the commission

    After the support period ends and any outstanding covered issues are resolved, the commission is closed. Further development or new features begin as a new request or quotation.

Revision or bug?

They are handled differently.

A revision changes something already covered by the approved scope. A bug is delivered behaviour that does not match that scope. Covered bug fixes do not consume an included revision round.

New feature?

That is a scope change.

A new system, major redesign or additional feature outside the accepted scope requires a written scope change, separate quotation or new commission before that work begins.

No response?

Development is paused.

The commission pauses after 14 days without a required response and may close after 30 days following written notice.

03Start an enquiry

Ready to turn the requirements into a scoped commission?

Send the project idea, the outcome you need and any important constraints. NDev Studios can then review suitability, clarify the scope and prepare a written quotation.